Overview
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide.
Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online.
The Finance Systems Administrator will provide first-line administrative and operational support to the Finance Systems team in support of all areas of the Betfred group, ensuring the smooth day-to-day running of finance, HR and payroll-related systems as well as any additional integrated back office systems.
This role is ideal for someone with a strong interest in administration, systems, and data accuracy, who is keen to develop experience within a Finance Systems function that supports a range of back office systems across the group. The role will support the Finance Systems Manager and Finance Systems Analysts by handling mailbox and ticket management, routine system administration, user/employee queries, and data checks.
Responsibilities
- Monitor and manage the Finance Systems ticket queue and shared mailbox, ensuring queries are logged, prioritised, and dealt with in a timely and efficient manner.
- Provide first-line support for MyView user queries.
- Respond to ResourceLink and Shopworks queries from retail administrators and internal users, escalating where appropriate.
- Create and maintain posts and background data for HR systems, in line with agreed procedures.
- Run regular and ad-hoc reports to support data audits and validation checks.
- Assist with routine system administration tasks across Finance, HR, and Payroll systems.
- Write, update, and maintain procedural guides and user documentation for Finance Systems.
- Support the wider Finance Systems team with general administrative tasks and system activities as required.
- Work collaboratively with Finance Systems Analysts to ensure accurate data and consistent system usage.
- Ensure high standards of data quality, accuracy, and attention to detail at all times.
This list is not exhaustive and may be adapted to meet the changing needs of the department and business.
We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone.
Skills & Experience
What you’ll need to succeed
- Strong administrative skills with a genuine interest in systems and processes.
- Excellent Microsoft 365 skills, with particular strength in Excel.
- High level of attention to detail and accuracy.
- Ability to work effectively with colleagues at all levels of the business.
- Comfortable working both independently and as part of a team.
- Logical and methodical approach to problem-solving.
- Well organised, with the ability to manage multiple tasks and priorities
Benefits
Why join a winning team?
Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of.
Be rewarded
- Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more.
- Monthly pension contributions: helping you prepare for your future.
- Enhanced maternity & paternity pay: our Betfred family works to support yours.
Feel valued
- A long-service recognition programme and life milestone rewards.
- A recognition scheme to earn and convert points to spend with over 700 retailers.
- A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching.
- Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests.
We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career.
What’s next?
If you think you’re a great fit for the role, and you want to be a part of the Betfred story, click ‘Apply’ and we will be in touch once we’ve reviewed your application.
At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences.
If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.