Compliance Support Analyst

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide.

Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online.

Our Compliance Department plays a vital role in ensuring that Betfred continues to uphold its regulatory obligations and licensing objectives across both the Digital and Retail businesses.

We are seeking a Compliance Support Analyst to support the Heads of Compliance (Digital and Retail) and the wider compliance teams in delivering day-to-day compliance activities, reporting, and oversight. This role will help ensure the effective management of compliance risk, the timely implementation of regulatory changes, and the smooth coordination of key compliance processes across both channels.

The position offers a varied workload, covering data analysis, report preparation, monitoring, and administrative support across all areas of compliance.

• Provide day-to-day administrative and analytical support to the Heads of Compliance for Digital and Retail.

• Assist with the collation, preparation, and submission of compliance reports, dashboards, and regulatory notifications.

• Support the tracking and delivery of compliance projects and actions arising from audits, regulatory reviews, or internal governance meetings.

• Maintain and update key compliance registers and logs, including incidents, breaches, and regulatory correspondence.

• Monitor and analyse compliance-related data and customer trends to identify potential risks or areas for improvement.

• Support the delivery of regulatory reporting obligations via the Gambling Commission’s e-services and other regulatory portals.

• Assist in the review and drafting of compliance documentation, including policies, procedures, and risk assessments.

• Provide support in the administration of key compliance policies such as self-exclusion, safer gambling monitoring, and licence condition tracking.

• Coordinate cross-functional tasks between Retail and Digital teams, ensuring consistency and timely completion of shared compliance objectives.

• Liaise with internal stakeholders to gather data, clarify findings, and assist with internal and external audit preparation.

• Support communication and awareness initiatives to promote a strong compliance culture across the business.

• Undertake other administrative or analytical duties as required to enable the Heads of Compliance to focus on strategic and regulatory matters.

This list is not exhaustive, and you may be required to undertake additional duties, not listed, that are considered reasonable and are aligned to your role.

We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone.

What you’ll need to succeed

Essential

•Strong attention to detail with excellent organisational and analytical skills.

•Effective written and verbal communication skills, with the ability to prepare clear and accurate reports.

•A proactive, positive, and adaptable approach with the ability to manage competing priorities.

•Working knowledge of Microsoft Office applications, particularly Excel, Word, and PowerPoint.

•Strong sense of integrity and confidentiality when handling sensitive information.

•Ability to work collaboratively across multiple teams and business areas.

•A willingness to learn and develop a strong understanding of gambling regulation and compliance frameworks.

•Flexibility to support both Digital and Retail operations as business needs require.

Desirable

•Previous experience in a compliance, risk, audit, or regulated environment.

•Understanding of Gambling Commission regulations and licensing objectives.

•Familiarity with gambling operations (online and retail) and safer gambling principles.

•Experience producing or analysing management information reports.

Why join a winning team?

Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of.

Be rewarded

• Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more.
• Monthly pension contributions: helping you prepare for your future.
• Enhanced maternity & paternity pay: our Betfred family works to support yours.

Feel valued

• A long-service recognition programme and life milestone rewards.
• A recognition scheme to earn and convert points to spend with over 700 retailers.
• A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching.
• Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests.

We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career.

What’s next?

If you think you’re a great fit for the role, and you want to be a part of the Betfred story, click ‘Apply’ and we will be in touch once we’ve reviewed your application.

At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences.

If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.