As an HR Advisor in our dynamic Human Resources team, you'll play a crucial role in providing colleague relations support to our Shops and Head Offices. Your primary responsibility will be to ensure that our people processes adhere to legislation and deliver an exceptional level of service. You'll tackle a variety of high-volume cases, ranging in complexity, requiring a deep understanding of colleague relations issues.


The initial 6 week training period will take place in the office, with the possibility of transitioning to hybrid working upon completion of training.


  • Provide expert HR advice and guidance to Regional Managers, Area Managers, Administrators, HR Advisors, Head Office staff, Heads of Department, and Directors.
  • Maintain an up-to-date Daily Workload Log.
  • Prepare disciplinary, grievance, and appeal correspondence, including invitations and outcome letters.
  • Participate in disciplinary, grievance, and appeal meetings, offering sound HR advice and contributing to decisions.
  • Influence managers to align actions with good employment practices and organisational needs, minimising staff issues.
  • Contribute to the development and implementation of people policies and procedures.
  • Implement value-adding people disciplines, templates, and processes to meet business needs.
  • Respond to high-volume queries and manage cases efficiently, ensuring effective time management.
  • Conduct thorough data analysis on sickness trends, labour turnover, organisational charts, and other requests.
  • Handle payroll administration as needed.
  • Foster and maintain relationships with other people support colleagues and teams.
  • Manage stakeholders effectively.

Skills & Experience

  • Stay abreast of employment law and legislation changes.
  • Possess a solid understanding of HR processes and procedures.
  • Exhibit excellent questioning and listening skills.
  • Demonstrate outstanding communication and customer handling/people skills.
  • Display strong organisation and planning abilities to manage workload effectively.
  • Proficient in PC literacy.
  • Attention to detail is paramount.
  • Work well both independently and as part of a team.
  • Act as a positive role model, avoiding negative behaviours impacting the department and others.
  • Promote positive employee engagement.
  • Prioritise personal development as an integral part of daily activities.


Be Rewarded:


·       Earn Extra Rewards: Unlock bonuses and incentives to enhance your income.

·       Secure Your Future: Build a nest egg with monthly pension contribution, helping you prepare for the future.

·       Family Support: Access enhanced Maternity & Paternity Pay to help you prepare for new additions to your family.

·       Refer and Earn: Cash-in on our 'Refer a Friend' programme – we're always looking for exceptional individuals like you!

·       Peace of Mind: Benefit from a death in service benefit, though we hope you'll never need it.

·       Save Smart: Enjoy discounts and cashback offers from a diverse range of high-street and online retailers, saving on everyday essentials and indulgences.


Get Recognised:


·       Celebrate Longevity: Join our long-service recognition programme, honouring the dedication of our loyal team members throughout their careers.

·       Peer and Manager Acknowledgment: Recognise and be recognised for your achievements, earning points redeemable with over 700 global retailers.

·       Life's Milestones: Receive a gift to celebrate the birth of a baby, adoptions, and weddings, along with an extra day off for your wedding day.


Feel Valued:


·       Always Accessible Healthcare: Benefit from a 24/7 virtual GP service for you and your family, ensuring prompt health answers that fit your schedule.

·       Prioritise Mental Wellbeing: Utilise an independent service to identify and receive mental health support, including face-to-face counselling and self-help resources.

·       Financial Wellbeing: Optimise your budget with our financial wellbeing package, offering real-time earnings tracking and early access to earned pay to help support you with unexpected bills.

·       Savings Made Easy: Set up salary-based savings and earn a 5% boost through our savings scheme.

·       Personalised Financial Guidance: Access one-on-one support from an independent Financial Coach.

·       Comprehensive Assistance: Confidentially address life challenges through our Employee Assistance Programme, covering childcare, family matters, relationships, addiction, legal issues, financial concerns and more.

·       Holistic Wellbeing Tools: Explore a wide range of resources for physical, mental, nutritional, and financial wellbeing through our Wellbeing App.

·       Eye Care Benefits: Enjoy complimentary eye tests and contributions towards single lens prescriptions for VDU users.

Apply Now
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