Overview

To provide comprehensive administrative and coordination support to the Estates Surveyors, facilitating efficient management of property portfolios, lease agreements, maintenance schedules, and compliance documentation.

Responsibilities

Administrative Support:

·      Maintain organised records of property data, including lease agreements, rent payments, and tenant details.

·      Assist in preparing presentations, reports, and other relevant materials.

·      Collaborate with internal teams and external stakeholders to ensure efficient project coordination.

·      Maintain up-to-date documentation of property-related activities.

Diary and Meeting Management:

·      Manage the diaries of the Estates Surveyor(s), scheduling meetings and coordinating appointments.

·      Organize visits and access for sub-contractors and stakeholders.

Payment Administration

·      Assist Estates Surveyors in verifying tenant bank account details and preparing rent demands for approval.

Service Charge Support

·      Coordinate service charge procedures and compile landlord budgets for review and reconciliation.

Insurance Invoice Management

·      Process and review insurance invoices, escalating those requiring additional documentation or clarification.

Invoice Processing

·      Enter purchase orders and invoices into the Proactis system, ensuring accuracy and proper coding.

Waste Management & FPN Handling

·      Oversee estate-level rubbish control and manage Fixed Penalty Notices (FPNs).

Shop Repairs Coordination

·      Review lease clauses to determine repair liabilities; liaise with Maintenance, landlords, councils, and contractors to resolve issues.

Sub‑Tenancy Database & Arrears

·      Update the sub‑tenant database, issue recharges, resolve on-site tenant issues, and monitor arrears in conjunction with surveyors.

Inspections & Access Coordination

·      Work with Shop and Area Managers to schedule and organise landlord inspections and access visits.

Leasing Documents & Databases

·      Assist with updating lease documents and maintaining company leasehold systems.

Shop Closure Administration

·      Support shop closures by organising key handovers, waste clearance, and liaising with relevant parties.

Skills & Experience

  • Computer literate.
  • Organisational skills.
  • Ability to work independently as well as part of a team.
  • Ability to follow instructions as well as use own initiative.
  • Strong communication skills on phone and email.

Benefits

Why join a winning team?

Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of.

 

Be rewarded

  • Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more.
  • Monthly pension contributions: helping you prepare for your future.
  • Enhanced maternity & paternity pay: our Betfred family works to support yours.

Feel valued

  • A long-service recognition programme and life milestone rewards.
  • A recognition scheme to earn and convert points to spend with over 700 retailers.
  • A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching.
  • Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests.

 

What’s next?

If you think you’re a great fit for the role, and you want to be a part of the Betfred story, click ‘Apply’ and we will be in touch once we’ve reviewed your application.

 

At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences.

 

If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.

 

Your Betfred journey starts now…