Retail Health, Safety Security Manager

Protecting all company assets (staff, cash and property). To succeed as a Retail Health, Safety Security Manager you will need to be dedicated, undertake H&S audits training and development, respond to emergency situations, attend robberies and other serious incidents at short notice.

Provide support and guidance on all Security, Health and Safety matters to Area Teams. Think independently to make decisions under pressure, have excellent communication skills, and the ability to share and distil appropriate information with the senior leaders of the business efficiently and effectively. The role will require a person with a high level of attention to detail, flexibility, and the ability to maintain strict confidentiality.

Day to day responsibilities:

• Set and maintain cash loss targets
• Complete a security audit, compile a priority list of risk shops
• Consult area teams on security matters, following shop visits report any concerns to the area team follow up and repeat audit
• Investigate exceptions raised by security office
• Recommend changes to procedures/security equipment
• Ensure all security equipment is working, all faults to be reported to the relevant contractor or maintenance department
• Provide police with CCTV/document evidence, attend court as a witness on behalf of the company when requested
• React to and investigate all daily reports; shop banking, cash differences, closing cash and other various procedural reports
• Ensure banking procedures are being followed
• Complete a risk assessment pre/post incident or accident in line with the incident response plan
• Conduct investigations related to health and safety accident/incidents and security matters identifying root causes and solutions
• Provide health & safety and security guidance to Area Teams and engage H&S assistants
• Conduct health & safety audits and submit to the Head of Retail Health and Safety
• Proactively lead health and safety engagement with internal and external stakeholders
• Ensure shop teams are aware of their health and safety responsibilities – reviewing health and safety training, safe ways of working and safety equipment and use/testing
• Raise health and safety issues with relevant departments and key stakeholders
• Support retail area teams with health and safety committee meetings and safety guidance
• Support health and safety department with the development, implementation and management of health and safety initiatives
• Support local authority visits and complaints

• Strong management and communication skills (both verbal and written)
• A minimum of 5 years’ experience working in the betting and gaming industry
• NEBOSH certificate in General Occupational Health and Safety desirable
• NEBOSH certificate in Fire Safety and Risk Management desirable
• Knowledge and understanding of EPOS betting tills
• Experience of SSBT and FOBT machines
• Excellent MS Office knowledge
• Outstanding organisational and time management skills
• Ability to adapt to change, including utilising new security equipment
• Excellent verbal and written communications skills
• The ability to maintain the upmost discretion and confidentiality
• Resourceful, can-do attitude
• Ability to react to incidents and solve problems as and when they occur.
• Ability to self-motivate and engage other team members

Be Rewarded:

• Earn Extra Rewards: Unlock bonuses and incentives to enhance your income.
• Secure Your Future: Build a nest egg with monthly pension contribution, helping you prepare for the future.
• Family Support: Access enhanced Maternity & Paternity Pay to help you prepare for new additions to your family.
• Refer and Earn: Cash-in on our 'Refer a Friend' programme – we're always looking for exceptional individuals like you!
• Peace of Mind: Benefit from a death in service benefit, though we hope you'll never need it.
• Save Smart: Enjoy discounts and cashback offers from a diverse range of high-street and online retailers, saving on everyday essentials and indulgences.

Get Recognised:

• Celebrate Longevity: Join our long-service recognition programme, honouring the dedication of our loyal team members throughout their careers.
• Peer and Manager Acknowledgment: Recognise and be recognised for your achievements, earning points redeemable with over 700 global retailers.
• Life's Milestones: Receive a gift to celebrate the birth of a baby, adoptions, and weddings, along with an extra day off for your wedding day.

Feel Valued:



• Always Accessible Healthcare: Benefit from a 24/7 virtual GP service for you and your family, ensuring prompt health answers that fit your schedule.
• Prioritise Mental Wellbeing: Utilise an independent service to identify and receive mental health support, including face-to-face counselling and self-help resources.
• Financial Wellbeing: Optimise your budget with our financial wellbeing package, offering real-time earnings tracking and early access to earned pay to help support you with unexpected bills.
• Savings Made Easy: Set up salary-based savings and earn a 5% boost through our savings scheme.
• Personalised Financial Guidance: Access one-on-one support from an independent Financial Coach.
• Comprehensive Assistance: Confidentially address life challenges through our Employee Assistance Programme, covering childcare, family matters, relationships, addiction, legal issues, financial concerns and more.
• Holistic Wellbeing Tools: Explore a wide range of resources for physical, mental, nutritional, and financial wellbeing through our Wellbeing App.
• Eye Care Benefits: Enjoy complimentary eye tests and contributions towards single lens prescriptions for VDU users.